We are thrilled to offer FREE domestic shipping via USPS within the United States for orders $100+. Current processing times are 2-5 business days for most orders. However, we try our best to ship out orders on the following business day. Insurance is provided by Route and is automatically added at checkout to every order. Customers who remove insurance are NOT eligible for refund or replacement if their order is lost or stolen.
International shipping is currently offered through USPS to Canadian and Australian residents. Please allow 2-4 weeks for international orders. International customers are responsible for shipping fees, which are calculated at checkout. BEADS by Tara is not responsible for any customs fees inquired upon transfer of package to destination country.
TRANSIT AND DELIVERY
Once packages are handed to USPS, we are not responsible for their transit or delivery. If a package is lost in transit and Route Shipping Insurance was purchased, you may file a claim on the Route website. If insurance was not purchased, we are not able to replace or re-issue a new order. Orders marked as “delivered” do not fall under the coverage of Route. Please make sure your delivery address is in a secure location, as we are not responsible for packages once they are marked as "delivered". Please contact USPS regarding lost or delayed packages, as we have no control over orders once they leave our office.
Once orders have been placed, we work extremely quickly to ensure all orders are processed and packed, and may miss any correspondence about order cancellations! That said, we are unfortunately unable to modify or cancel orders once they have been placed.
Please contact us immediately once you notice any errors in your address within 3 hours of placing your order. Once an order has been processed, we are unable to amend any shipping labels. If a packaged is returned to us due to an incorrect address, the customer is responsible for return shipping costs.