We are thrilled to offer FREE domestic shipping via USPS within the United States for orders $100+. Current processing times are 2-5 business days for most orders. However, we try our best to ship out orders on the following business day. Please note, custom items may have different processing times, so please read item descriptions carefully.  Insurance is provided by Route and is added at checkout to every order. Customers who remove insurance are not eligible for refund or replacement if their order is lost or stolen. Route claims must be filed less than 30 days from shipment date of package.
Please read our full shipping policy here.


All products have a 60-day warranty, effective the date of delivery. Our warranty covers manufacturing defects and does not cover against personal incidentals. We have full faith that our jewels are properly inspected and produced to ensure your orders arrive smoothly. While we do our very best to ensure defects and damage never occur, if you do receive a damaged item or have a manufacturing fault occurs, please contact us immediately at and we will resolve this ASAP! After 60 days from your order being placed, any damages to your jewels are considered wear and tear, and not a manufacturing defect. Please note, damage incurred due to improper care do not fall under this coverage.

Please read our full returns + exchange policy here.