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RETURNS, EXCHANGES, AND WARRANTY

 

Returns + Exchanges
 Return Policy
All products purchased from BEADS by tara are eligible to be returned for a refund of store credit within 30 days of delivery date. We are happy to offer store credit within 30 days of order placement if you are not 100% satisfied with your order. Please note, all custom and personalized items, "Final Few" and sample sale items are final sale. Please take a moment to read item description carefully and measure prior to ordering to guarantee your perfect fit. 
You may initiate the return process by emailing us at help@beadsbytara.com with your name, order number, and items you wish to return for credit. We will issue store credit within 3-4 business days of receiving your return.
Conditions for Return
  • Items must be unused, undamaged, and in sellable condition in order to be eligible for credit.
  • All original packaging must be included (with the exception of the exterior bubble mailer
  • All custom and personalized items are final sale.
  • Customer is responsible for shipping fees
  • Wholesale orders may only be returned for a refund of store credit 
DAMAGES and DEFECTS
60-Day Warranty
We take pride in the quality of our jewels, but mistakes happen! All our pieces come backed by our 60-Day Warranty. In the unfortunate event of a manufacturing defect, please email us and we will issue a prepaid return label to replace the faulty piece. Alternatively, store credit may be requested if the customer does not want a replacement. Please note, our 60-Day Warranty does not cover any incurred damage from harsh wear and tear. Overstretched bracelets are considered user wear and tear. Full refunds will be made on a limited case by case basis.

Incorrect Item Received
In the event that part of, or your entire order is incorrect, please notify us within days of delivery and we will be glad to help with any issues! Items must be unused and in original packaging.

Coupons
Coupon codes may be shared via Instagram. Coupon codes must be used at the time of placing the order and cannot be applied after the matter. 
Free shipping on all orders does not require a discount code
Prices are subject to change without prior notice