Returns, Exchanges, and Warranty
Returns + Exchanges
BLACK FRIDAY SHIPPING
In consideration for holiday shopping, we have extended our return window. All orders placed 11.18 and on are eligible for return (per the terms of our return policy below) until January 3, 2026.
Return Policy
In the event you are dissatisfied with your purchase, we accept returns for store credit, within 30 days of delivery date. Since a portion of every sale is donated to our non-profit partner organizations, we cannot offer refunds.
You may initiate the return process by emailing us at help@beadsbytara.com with your name, order number, and items you wish to return for credit. We will issue store credit within 2-3 business days of receiving your return. Due to inventory demands, we do not offer exchanges at this moment.
Please note, all custom/personalized designs and sale designs (including "Final Few” and sample sale) are final sale. Please take a moment to read item description carefully and measure prior to ordering to guarantee your perfect fit. All pre-order items are made to order and may not be cancelled once ordered. Customers may return their pre-order designs for store credit once received.
Conditions for ReturnBeads by Tara reserves the right to refuse any return that does not meet the above requirements.
- Outbound shipping fees are non-refundable
- Items must be unused, undamaged, and in sellable condition in order to be eligible for credit.
- All original packaging (jewelry pouches) and/or promotional gifts with purchase must be returned with the order
- All custom and personalized items are final sale.
- Customer is responsible for return shipping fees
- Store Credit may not be used toward permanent jewelry
Items Ineligible for Return
- Customized/personalized designs
- Sale items
- Flash Sale/Sample Sale Items
- Promotional Gifts
Damages and Defects180-Day WarrantyWe take pride in the quality of our jewels, but mistakes happen! All our pieces come backed by our 180-Day Warranty. In the unfortunate event of a manufacturing defect, please email us and we will issue a prepaid return label to replace the faulty piece. Alternatively, store credit may be requested if the customer does not want a replacement. Please note, our 180-Day Warranty does not cover any incurred damage from harsh wear and tear. Overstretched bracelets are considered user wear and tear. Full refunds will be made on a limited case by case basis.Incorrect Item ReceivedIn the event that part of, or your entire order is incorrect, please notify us within 2 days of delivery and we will be glad to help with any issues! Items must be unused and in original packaging.
CouponsCoupon codes may be shared via Instagram. Coupon codes must be used at the time of placing the order and cannot be applied after the matter.
Free shipping on orders $98+ does not require a discount code
Prices are subject to change without prior notice
BLACK FRIDAY Terms and Conditions: Products purchased during our Black Friday sale follow the below policies. All gifts with purchase must be returned with items sent back for returns. Exclusions apply -- our Holiday Collection, Final Sale, and Accessories are exempt from discounts.